Terms & Conditions

Terms & Conditions

Definitions and Legal References

This Website (or this Application):
Refers to the online platform located at https://knotch.in, which enables the provision of Knotch’s services and products.

Agreement:
Any legally binding relationship between you (the User) and Knotch (the Owner), governed by these Terms.

The Owner (or We/Us):
Knotch – The legal entity that operates and owns this website.

Service:
The product listings, e-commerce features, and any other services provided through https://knotch.in.

Terms:
These are the guidelines and provisions that govern your use of this website and are subject to modification without prior notice.

User (or You):
The individual or legal entity using or accessing this Website and its services.


By using or accessing https://knotch.in, you agree to be bound by these Terms and Conditions, our Privacy Policy, and other policies referenced herein. If you do not agree with any part of these terms, please do not use the website.


User Agreement

  • By accessing this website, you confirm that you are at least 18 years of age.

  • User registration is mandatory for purchasing any product.

  • This website is intended for Indian customers only; we do not process international orders.

  • Guest checkout is not permitted.


Product & Purchase Terms

  • All items listed are artificial jewellery products. We do not sell real gold, silver, or precious stone items.

  • Payments can be made securely through Razorpay (UPI, card, wallet, net banking) or Cash on Delivery (COD).

  • We reserve the right to change prices, offers, or discontinue products at any time without notice.


Intellectual Property

All images, content, and designs on this site are the intellectual property of Knotch and are protected under applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.


External Links

The website may contain links to third-party websites. Knotch does not control or endorse these external sites and is not responsible for their content, availability, or reliability.


Acceptable Use Policy

You agree not to misuse the website in any manner, including:

  • Engaging in unlawful activities

  • Attempting to breach website security

  • Copying content without authorization

  • Reselling content or services without permission


Limitation of Liability

Knotch shall not be liable for:

  • Any direct or indirect loss or damage from the use or inability to use the website.

  • Website downtime due to maintenance, technical faults, or force majeure events.


Modifications

Knotch reserves the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the site indicates your acceptance of the updated terms.


Contact Information

Knotch
T-Junction, Dharavi, Mumbai, Maharashtra, India – 400017
📞 Phone: +91 73929 31429
✉️ Email: sales@knotch.in